Return Policy and Refund policy

TETON ELECTRONICS main focus is to provide the best user’s shopping experience.

And we also hope that our quality product and best customer service can make customers satisfied.

After-sale support: support@tetonelectronics.com (we will reply to you within 1 business day)

1. Can I return my product?

TETON ELECTRONICS does not allow product returns for any reason other than a proven defect.

2. Can I get a refund after returning my product?

TETON ELECTRONICS does not offer refunds under any circumstances. Instead, we provide an exchange option if the product meets the return conditions.

Please ensure your item is unused, in its original packaging and includes proof of purchase before initiating a return.

3. How do I return an item?

Please reach out to TETON ELECTRONICS customer support (support@tetonelectronics.com) to initiate a return.

Please state the reason for the return and provide an invoice or screenshot to confirm the order number.

4. What is not covered under warranty?

4.1 Products without sufficient proof of purchase

4.2 Lost or stolen products

4.3 Items that have expired their warranty period

4.4 Non quality-related issues (after 30 days of purchase)

4.5 Free products

4.6 Repairs through 3rd parties

4.7 Damage from outside sources

4.8 Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water and operating devices improperly)

5. Where is the place to return the package?

After you confirm the return with our customer service staff, please mail it to the following address:

USA Address:

20045 Stevens Creek Blvd, Suite 2C

Cupertino, CA 95014, USA.

Bangladesh Address:

Tropical Molla Tower

5th floor, 15/1,15/2,15/3, 15/4 Bir Uttam Rafiqul Islam Ave, Dhaka 1212.

Contact Number: +880-1958-041504

* Note: Any return needs to be confirmed with our customer service (It is recommended that you send your package with tracking included TETON ELECTRONICS Brand will not take responsibility for lost returns.)